Arizona State University (ASU) ACC241 Uses of Accounting Information II Exam 3 Practice

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Which balanced scorecard perspective does "number of new products developed" most closely align with?

Customer

Financial

Internal Business

The "number of new products developed" aligns most closely with the Internal Business perspective of the balanced scorecard. This perspective focuses on the internal processes that contribute to meeting customer needs and achieving organizational goals. Developing new products is a critical process within a business that impacts its ability to innovate, respond to market demands, and ultimately strengthen its competitive position.

By measuring the number of new products developed, an organization can evaluate its efficiency in product development, which is crucial for driving internal improvements and ensuring that it is meeting customer expectations effectively. This emphasis on internal processes is what differentiates this perspective from others like Financial, which centers on monetary performance, or Customer, which prioritizes customer satisfaction and market share. The Learning and Growth perspective, on the other hand, primarily focuses on the organization's capacity for growth and improvement through employee skills and organizational culture, instead of on the specific outcomes of product development.

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Learning and Growth

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